Jakarta-Nkrisatu, 24-26/5/2023
Geotab hold an exhibition J Expo selama 3 hari (24-26 Mei- 2023
GEOTAB
SUCCESS STORIES
Shaziman Transport
improves performance
and saves money reduces environmental footprint with telematics data insights
Shaziman Transport launched with just four prime movers
in 2002. Today, the company is the largest bulk petroleum
transporter in Malaysia and Southeast Asia with a fleet of
300 prime movers and tankers.
They transport multiple types of petroleum products
ranging from petroleum fuel, diesel, jet fuel and industrial
gasses including liquid chemical products in southern
and central Peninsular Malaysia, as well as Singapore
and Thailand. They also provide car carrier services with
a fleet of 25 car haulers.
The company prides itself on maintaining its fleet of
vehicles to the highest standards, keeping employees,
customers and the public safe, meeting all regulatory
requirements and providing reliable, high-quality service
to customers.
The Challenge: Keeping vehicles
up and running
Before working with Geotab, Gunasekaran Muthu,
Workshop Manager at Shaziman Transport says they
had a lot of unscheduled vehicle breakdowns which were
difficult and costly to manage. “The engine temperature
would go up or battery voltage would drop. Drivers would
stop in a terminal, but it was difficult for us to rectify the
program, so we would need to send a tow truck.” Now the
team is able to monitor and predict when maintenance
and inspections are needed to minimize breakdowns.
Two years ago, Guna set out to improve their telematics
system to address these issues and find opportunities
to save money and reduce Shaziman’s environmental
footprint. He started with a three-month trial of Geotab
devices in select vehicles. Impressed with the results,
Shaziman made the decision to install Geotab G09
devices and supporting tools to achieve its fleet
management goals.
increase
The Solution: A robust system
uptime and enhance safety and sustainability
Fleet optimization
Guna said they knew Geotab could help them achieve their maintenance
goals. “When Geotab presented maintenance monitoring, we were
Now, he and his team are automatically notified when issues arise and can
impressed. It had been taking too long to manage vehicles individually.”
easily monitor which trucks have been serviced and those that haven’t.
Sustainability and environmental protection
Reducing carbon emissions, managing fuel consumption and reducing
costs are also high priorities for Shaziman. Guna notes that while some
drivers are diligent about shutting the engine down, others neglect to or
simply forget. They now use Geotab’s Idling Rule to trigger an exception
if the idle time exceeds 10 minutes.
Driver performance
Shaziman takes the transport of flammable substances very seriously.
They adhere to the highest safety standards and industry best practices
to keep employees, customers and the public safe.
On top of providing comprehensive and ongoing training, Shaziman uses
Geotab tools to identify issues and coach drivers to improve performance
and address unsafe behavior.
The Results: Reduced downtime, increased
safety and data insights to enrich customer
relationships
Predictive maintenance and issue management
With distance and time frames built into the system, Guna and his
team can predict maintenance for multiple components, such as brake
pads, alternators and starters. “We automatically receive a message on
servicing earlier so we can provide it to the operations team, and they can
schedule maintenance.”
They are also better able to monitor trends and take the necessary action.
“For example, low voltage. It is supposed to be 24 or higher. Now, we use
a system setting at 23 and if it drops below that, we receive an email. We
can also track how often it has dropped to 23, and, if it is frequent, we will
ask the operations team to bring it to the workshop so we can test with
another battery tester.”
Guna says they’ve also set this up in their tankers. “Petro oil companies
require a lot of critical safety inspections. We have a long list to do
monthly, quarterly and yearly. We’ve created weekly, monthly, quarterly,
six month, and yearly notifications based on component requirements in
the tanker. We automatically receive notifications when the time comes
for inspections/repairs. We are able to monitor well without missing
any inspections.”
On top of being able to Collaborate with the workshop
team to prepare for repairs and inspections, he says
On top of being able to collaborate with the workshop
that they’ve been able to show the auditors from the
petroleum companies how they are monitoring their
tankers. “We’ve represented to them that we have the
Geotab system for maintenance and critical inspections.”
Guna says that fault warnings are also enormously
beneficial in helping Shaziman avoid bigger problems.
He shared that in the past, some drivers might ignore
warnings or forget to check if the coolant was low.
Now, he and his team are alerted and can notify the
operations team. “If it is critical, we will stop the vehicle
and deploy the “break down team” to repair the vehicle
where it is. If it isn’t too serious, we ask the driver to go
to the nearest workshop. We notify operations that the
truck is there and fix the problem.”
Driver behavior
Shaziman has taken time to explain to drivers why
they are implementing the Geotab system. Some have
adapted quickly to the change and others require
more coaching.
“We take time to counsel drivers. Maybe they forgot
about the indication, or they aren’t aware of it.
For example, if the temperature goes above 110, we tell
the driver that this causes engine damage and that we
need to avoid this. We know that with counseling they
will continue to learn, and behaviors will change. This is
good for the company and the driver.”
Idling reduction
To reduce fuel waste and greenhouse gas emissions,
Shaziman, with assistance from Geotab, has been
conducting a study based on trip level idling to determine
where the greatest amount of idling occurs – pre, mid
or post trip. They’ve found that the greatest amount of
idling occurs post trip so they can now work with drivers
to understand why and address the issue. They have also
been able to access data specific to each vehicle, such
as the percentage of drive time spent idling and where the
vehicle is located when it is idling.
“We are driving for oil companies. Our drivers can’t stop
anywhere they like. We can identify if trucks are stopping
in unauthorized locations. It’s not about penalizing
the driver. It’s about understanding the reason for the
unauthorized stop,” says Guna.
Proactive relationship management
Guna is impressed with the precision of the information
he receives from Geotab compared with the system they
used previously. In particular, he points to a recent fuel
consumption project Shaziman undertook with help
from Geotab.
They were able to reduce fuel consumption in one line of
vehicles by 9%. And, with the insights gleaned from the
project, they identified an issue that they are investigating
with another manufacturer.
Shaziman, Geotab and
Intranet Asia: working together
like a well-oiled machine
When they experienced a surge of emails, Guna worked
with the Geotab and Intranet Asia team to identify and
rectify the issue. It turned out that the master cut out
for each truck is triggered when the vehicle stops at a
terminal or station. When this happens, no electricity is
supplied to the components that are being monitored,
which creates a fault code in the system and an alert
is issued. “In one day, a vehicle can stop eight times.
Multiply this by 100 units and you can see why this was
an issue.”
Guna is very pleased with the support from the Geotab
and Intranet Asia teams. “If there are any issues, they
respond immediately and will even come to the site
if required.”
He notes that Intranet Asia has been integral in ensuring they receive
products on time and Geotab has played a significant role in managing
installations. “We have a scheduled plan and they come to our five sites.
Some vehicles are straightforward, and others require more work.”
Shaziman has also trained some of its technicians to assist Regional
groups install devices and then send the vehicle serial ner to Centab
to activate in the system.
Future planning
Guna is working with Geotab to fine tune the system to meet their needs.
They meet regularly and Shaziman provides feedback, such as adding
things like tracking service dates and type of service for each vehicle.
“Every service will be in the system and will be easier to extract later if
we need it. Right now, we have to get that info one by one.”
He is also working with his Managing Director, Geotab and Intranet Asia
to explore the possibility of integrating everything into one system.
“In the future, we are planning to implement the Driver Vehicle Inspection
Report (DVIR) via Geotab’s Drive app and the Driver Scorecard instead of
the current manual methods used. We will do a trial on some of the units
and if it’s successful and practical, the next step would be to implement it
to all units. The Driver Scorecard system measures drivers’ performance
and violations. Geotab constantly provides us with the results and we
may reward those drivers who have fewer violations during their trip.
About Shaziman Transport
Shaziman Transport (STSB) was incorporated on 15th May 2001 in
Melaka, Malaysia. The Company commenced operation as a contracted
Petroleum Tanker transporter to the subsidiary of Petroliam Nasional
Berhad, Petronas Dagangan Berhad. In its first year of operations, the
company had four Prime Movers and Tankers, used specifically to haul
a variety of Petroleum product, including both diesel and petrol from
Oil Terminals to petrol stations located within central and sourthern
Peninsula Malaysia.
Through hardwork and dedication of STSB employees and vision from
its Board of Directors, STSB grew over the last two decades to become
what is today one of the largest bulk petroleum transporter in Malaysia
and Southeast Asia. The growth and success achieved each year was
attributable to the meticulous approach on all aspects of the
processes and strong cohesive culture at STSB based on
of PRIDE, and the desire and will of all STSB members to so
improve every year.
iness
ore values
nuously
“We have managed to avoid a lot of breakdowns. We prevent them before
they happen. This is what we’re getting from Geotab.”
– Gunasekaran Muthu, Workshop Manager
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